Every Burntide order comes with a 60-day satisfaction guarantee. If for any reason you are not completely satisfied with your purchase, you may contact our support team within 60 days of the date your order was delivered to request a full refund of the product purchase price.
To initiate a return or refund:
Orders are dispatched from our US fulfillment center within 24 business hours. Typical domestic transit times are 3 to 5 business days via USPS or FedEx. You will receive an automated shipping confirmation with tracking details as soon as your package ships.