We are dedicated to providing prompt, attentive support for all order inquiries, product questions, tracking, or refund requests.
Email: support@burntide.us
Toll-Free Phone: 833-923-7829
Support Hours: Monday – Friday: 9:00 AM – 7:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST
Shipping Warehouse Address: Burntide Fulfillment Center, USA
Tracking numbers are automatically generated and emailed to the address provided during checkout within 24 hours of order dispatch.